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About Us

About Us

Twelve’s goal is not to offer our customers with just another transfer alternative… but with more than just that. 

We want to offer our clients with an experience worth remembering, a service that meets their needs and ultimately, a product they can depend on.

Book with us today and experience Twelve.

Who we are

Meet the management team

Alex Urzica

Communications & PR

Florina Chiose

Owner & Manager

Eugen Chiose

Owner & Operations Manager

Andrew Dorin

Marketing & Business Development

Christian Vintila

Customer Support Specialist

Alexander Cristache

Software & Systems Developer

Twelve is not your regular private taxi transfer

We aren’t new in the business either, but yet we have created something new.

Who we are

Twelve is not your regular private limo service. We aren’t new in the business either, but yet we have created something new.

We like to think outside the box and consider ourselves much more than just that, we believe in offering a product that meets your needs, but doesn’t tear a hole in your pocket. We have developed a means of connecting you with the driver directly; our network from Miami and around Southern Florida, US are here to assist you with your every day transfer needs … and by doing this we are ensuring you get the best deal each time and every time.

What we offer

  • Waiting time included
  • Airport parking included
  • Flight tracking with rescheduling included
  • Meet and greet included
  • Coverage for transfers to/from all Miami airports
  • Groups of up to 6 passengers + luggage
  • Waiting time included
  • Port parking included
  • Meet and greet included
  • Transfers between all major cruise terminals and Miami area/airports
  • Special offers on transfers to/from Miami Cruise Terminal
  • Groups of up to 6 passengers + luggage
  • Transfers between all Miami airports and anywhere in Southern Florina, US
  • Transfers between any location in Miami and anywhere in Southern Florida, US
  • Groups of up to 6 passengers + luggage
  • Miami Private Tours & Sightseeing Trips
  • More Options Coming Soon
  • Chauffeur type services
  • Free WiFi available*
  • Bottled water included
  • New Mercedes, BMW and Audi fleet
  • Luxury sedans for up to 3 passengers + luggage
  • Luxury SUVs for up to 6 passengers + luggage
  • Professional and knowledgeable drivers
  • New & clean vehicles
  • Over 98% customer satisfaction rate
  • Reliable and on time service 
  • Online bookings from any device within minutes
  • Secure payments and wide range of cards accepted
  • Affordable prices and value for money on each occasion
  • Corporate accounts and offers for those that travel often

More than just a transfer

Twelve’s goal is not to offer our customers with just another transfer alternative… but with more than just that. We want to offer our clients with an experience worth remembering, a service that meets their needs and ultimately, a product they can depend on. Book with us today and experience Twelve.

Latest news

New customer app and instant requests

We are happy to announce that after months of hard work, our brand new customer app has been released for download on the App and Play Store. You now have the possibility to request a journey directly from your phone in a matter of minutes. That is not everything, as we also offer the option to book an instant journey (as soon as possible). Booking just got simpler, as we have completely removed all restrictions for short notice requests – plan your trip, get a fixed price, and depart within minutes.

FAQ's

With each and every airport and port pickup, you have included in the price 30 mins of free waiting and parking time. What this means is that starting from the actual scheduled pickup time (see flight tracking* and meet & greet* for more info), you have 30 mins on top, which should cover you for any delays occurred with luggage or passport control. Waiting and parking time is extended to 60 mins for international arrivals.

With any airport or port pickup, you will automatically have included meet and greet, which means that one of our drivers will be waiting for you at the designated location (see pickup points* for more info) with a name board on display. You will also have all your driver/vehicle details provided prior to the journey.

All airport pickups come included with the flight tracking feature. We monitor your flight and reschedule your pickup time accordingly, should there be an earlier or delayed arrival (T&C’s* apply). What this means in simpler terms… you provide us with the flight number and landing time; when the plane lands, our driver will be at the pickup point after 30 mins (actual landing time + 30 mins = pickup time). Remember, you also have 30 mins free parking and waiting time on us after this. Waiting and parking time is extended to 60 mins for international arrivals.

We have developed our website so it works smoothly, no matter what device you’re on… and it should be this way. We have made the whole process of getting a quote or booking online simple and secure. You can book a transfer within minutes and we have option for payment by card online (see secure payments* and payment types* for more info).

Due to the high demand, we always advise our customers to book in advance. You are getting the best price by doing so and you can avoid the disappointment of not being able to find a car with us when you need it the most. Be one step ahead and let us help you plan your transfer in advance.

Pre-paid bookings will be refunded in maximum 10 working days from the moment of cancellation. It can then take up to a further 4 working days for the funds to be credited and reach your account.

If a booking is cancelled less than 24 hours prior to the schedule pick-up time, there will be a cancellation fee applied, which depends on the time we were informed…

– More than 24 hours before pick-up time = no charge applied / full refund;
– Between 24 and 3 hours before pick-up time = 30% of journey price;
– Between 3 hours and up to the pick-up time = 50% of journey price;
– Once journey has commenced (driver on the way) = 100% of journey price;

If you booked a journey for the wrong date/time, but failed to inform us = 50% of journey price to rebook.

If you double booked with a different company, but failed to inform or cancel the journey with us = 50% of journey price + parking/waiting fee.

If you have booked a journey with us, but did not turn up, we will require a cancellation fee be paid, for time wasting = 50% of journey price + parking/waiting fee.

If your flight is cancelled, you will be given the option to receive a full refund or reschedule your journey. In the event that your flight is diverted to a different airport then the one you were due to land on, you will be given the option to receive a full refund or reschedule your journey from the new airport (in the event that a price difference occurs, you will have to pay this). We will require proof of flight cancellation to qualify for a full refund (in the event that the journey was cancelled with less than 24 hours prior to pickup).

For more information, please visit our T&C’s page.

Payment options

Why not travel in style and comfort?

Book with us today and experience more than just a transfer, experience Twelve.

What are you waiting for?